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Service rates

Clute Packaging Service rates apply as follows:

For hand tools ie) staplers and strapping tools, please ask your Sales Representative for the details of our service exchange program.

On machine installations that interact with a commodity such as strapping, shrink, stretch or flow wrapping equipment the following rates apply:

  • Service to machinery where a separate provider of the interacting commodity is used, service rates will be based on an hourly rate of $150.00.
  • Travel outside the perimeter of London, Ontario will be at $80.00 per hour, plus a mileage charge of $0.65 per kilometre both ways.
  • Where the commodity is supplied by Clute Packaging Systems Ltd., electrical or mechanical service will be performed at a discounted rate of $80.00 per hour.
  • On new machine installations or training start-ups a separate estimate will be given.

All parts used to facilitate repairs will be at customer expense, including freight and procurement costs.

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As a Family owned business, we at Clute Packaging Systems value our close relationships with our Customers, Employees, Vendors and their Families. As we learn daily of the developing news regarding Coronavirus, we want to convey both our commitment to maintaining a safe environment and our sincere wish that you and your loved ones remain healthy and safe. We are all in this together.

Through this unprecedented time, Clute Packaging Systems is open for business. As an Essential Service, we remain committed to help serve you as always.

Please contact us at 519-937-1361 or

Thank you for your continued support and please Stay Safe!
Your Friends at Clute Packaging Systems.